Impacts of Information Sharing and IT on Customering Service Performance:Consider Interaction Effects
ZHANG Wenjie1,2,3;LI Gang1,2,3
1.School of Management,Xi'an Jiaotong University,Xi'an,710049
2.State Key Lab on Mechanic Manufacturing System Engineering,Xi'an Jiaotong University,Xi'an,710049
3.Key Laboratory of the Ministry of Education on Process Control and Efficiency Engineering,Xi'an Jiaotong University,Xi'an,710049
ZHANG Wenjie, LI Gang, . Impacts of Information Sharing and IT on Customering Service Performance:Consider Interaction Effects[J]. China Mechanical Engineering.
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